String System Outdoor Bundle O B

Current Shipping Options

1. In-Store Pickup
   Complimentary in-store pickup is available at our Roncesvalles location.
   Once your order is ready, we will contact you to arrange pickup during regular business hours.
2. Flat-Rate Shipping (Canada Only)
   • Ontario & Quebec: $15 flat rate
   • Rest of Canada: $25 flat rate
   These rates apply to non-furniture items only and exclude Audo Copenhagen, Gus Modern, and Normann Copenhagen furniture*.

Pricing

• All amounts are listed in Canadian Dollars.
• In-store pickup is complimentary
• Flat-rate shipping applies based on delivery region
• Furniture shipping is calculated separately (see below)

Furniture Shipping

• Furniture shipping is calculated at 8% of the pre-tax retail price
• Shipping for discounted items is based on the original regular retail price
• Furniture orders picked up in store are not subject to shipping fees
  

Shipping Times

• In-stock items are processed within 1–3 business days
• Transit times typically range from 2–7 business days, depending on location
• Estimated delivery dates shown on product pages are approximate
  Once an order is placed, a team member may contact you to confirm delivery details when required.

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Furniture, special order items, and sale items are handled on a dealer basis and may be subject to additional terms, including final sale conditions and limited cancellation windows. Please refer to our full Shipping and Returns Policies for complete details.

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Items can be returned for store credit or exchanged within 14 days from the day of purchase. All returns must be accompanied with the original receipt, unopened and in original packaging. No returns or exchanges on sale or discounted items. 

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